Part Sales Counterman
JOB SUMMARY AND PURPOSE
To attend to customers’ needs with utmost effort to deliver Total Customer Satisfaction, considering standards for customer care.
To achieve projected sales target with excellent Product Knowledge and Salesmanship ability
ACCOUNTABILITIES
Responsible for achievement of the following:
- Accuracy of customer information
- All ordered parts have full payment
- Responsible for all invoiced
Zero Unclaimed Parts & Accessories
All transaction in counter with full payment
JOB QUALIFICATIONS
Minimum Education
- Graduate of any 4-year course
Minimum Experience
- At least 1-2 years’ experience as sales and/or parts counterman
Knowledge and Skills required
- Excellent communication skills (Tagalog & English)
- Good attention to details
- Good analytical and thinking skills
- Working knowledge of PC and Microsoft office applications (preferable excel and PowerPoint)
- Good verbal and written communication skills
Amount of supervision received by the incumbent
- Reports to the Parts Manager but will work independently on his own after a general orientation
Level of financial responsibility and accountability
The incumbent is responsible for achievement of the following:
- Accuracy of customer information
- 100% down payment on parts to be ordered
- Responsible for all invoiced
- Zero Unclaimed Parts & Accessories
Level of communication and nature of contacts
Level and nature of internal contacts
- has regular contacts with managers and team members
Level and nature of external contacts
- Has regular contacts with customers